Miriam Y. Lacey, Ph.D.

Dr. Lacey brings a unique perspective to her executive coaching practice, having managed diverse functions such as quality and organization development, human resources, and legal matters in manufacturing, sales, and service companies.  An authority on organization behavior and development, Dr. Lacey has been at the forefront of executive development through integrating behavioral science with principles of total quality management, consulting to leaders at firms such as Exxon, Boeing, Microsoft, Weyerhaeuser, Toyota, Allergan, American Airlines, and Union Pacific Railroad.

Quality and Learning

In the 1990’s, she served on the Board of Examiners for America’s highest honor given to world-class companies by the President of the United States – the Malcolm Baldrige National Quality Award.  She accepted an invitation from the U.S. Department of Commerce to serve as Examiner for a second term, and continued to serve as technical advisor to National Institute for Standards and Technology.  The California governor’s office requested Dr. Lacey sit on the panel of judges for the initiation of the Governor’s Golden State Quality Award until the end of the decade.

Global Experience

She has worked in human resources management and organization development in over 20 countries and has served on the boards of several manufacturing and sales companies in Europe and Asia.   Dr. Lacey is the past vice president and chair of education and research of the board of directors for the Association for Quality and Participation.  She teaches an annual seminar in France on research and consultation in cross-cultural enviornments.

Pepperdine University

As a Full Professor she is a respected member of Graziadio School of Business and Management where she served on the Faculty Council—the policy and priority making body, and has repeatedly been elected to serve on the Personnel Committee, which determines tenure and promotion of all faculty. She leads the annual Graziadio Talent Management Symposium.  She teaches exclusively in Executive Programs: MS Technology Management, MS Organization Development and Presidential and Key Executive MBA.

Education

Dr. Lacey earned her Ph.D. at the University of Utah in Organization Behavior and Development with Joseph Bentley (Wicked Problems), Frederic Herzberg (Motivation Hygiene Theory) and George Odiorne (Management by Objectives).  She continued with post graduate studies in quality innovations and human resources utilization with W. Edwards Deming and Ichiro Myauchi in Japan, and culture change with Chris Argyris from Harvard.

Publications & Presentations

Author of numerous articles on applied behavioral science and organization development she has published in the Journal of Organizational Change Management, Journal of Adult Learning and Human Resources, Graziadio Business Report, Journal of Quality and Participation, British Psychological Journal, Organization Development Journal and Journal of Behavioral and Applied Management.  Dr. Lacey has given numerous presentations and workshops in over 20 countries around the world such as Université de Lyon in France, Kugel University in Vienna, Austria, and the Productivity Center in Tokyo, Japan. Here is a partial list of publications & presentations.

Professional Memberships

• Human Resources and Planning Society. (February 2007 – Present).
• Member, Beta Gamma Sigma. (2000 – Present).
• Member, Academy of Management. (1980 – Present).
• Member, International Organization Development Association. (1980 – Present).
• Member, Organization Development Institute. (1980 – Present).
• Member, Phi Beta Kappa. (1979 – Present).
• Member, Organization Development Network. (1978 – Present).

Honors

National Institute of Technology — Malcolm Baldrige Award

The National Institute of Standards and Technology (NIST) was founded in 1901 and now part of the U.S. Department of Commerce. Congress established the agency to remove a major challenge to U.S. industrial competitiveness at the time—a second-rate measurement infrastructure that lagged behind the capabilities of the United Kingdom, Germany, and other economic rivals. The Malcolm Baldrige Award for Performance Excellence, NIST’s highest award, is presented by the President of the United States. Dr. Lacey served on the Board of Examiners for this distinguished award.

University of Utah — Milton Bennion Scholar

The Milton Bennion Scholarship was established in honor of Dr. Milton Bennion, former Dean of the Graduate School of Education.

Lyon Ville Durable

Invited Presenter, Annual Symposium on sustainability, Lyon, France.

Annual Talent Management Symposium

Keynote Presenter. Showcasing top innovations from famous companies: Coca Cola, Microsoft, LinkedIn, T-Mobile, etc.